Profitable Hospitality ** in 4 bite-size pieces! Consider training your leaders at breakfast, lunch or during après.
(In Whistler, we like to “après” or socialize and have a beverage late afternoon…say 3: 30ish after the ski hills close.)
I often hear that management training is difficult due to time constraints and tight resources. This management level workshop has been broken down into 4 x one hour sessions and will cover four key areas of operations; building top line revenues, forecasting labour costs, controlling costs of goods sold, and theft prevention.
Contact CHS to develop a workshop that is customised to the needs of your organisation.
For groups of up to 10 people.
Lunch & Learn Series; Profitable Hospitality
“What’s in it for me??” Building Top Line Revenues - A guest centered approach to increasing top line revenues through up-selling tools, suggestive selling techniques, looking at industry trends, identifying your audience, and how to develop a successful in-house sales promotion.
Forecast the Cost of a Staff Schedule - Group-based activities are used to explore how to create staffing schedule that maximizes productivity and make sure your guests are being taken care of. Some concepts looked at will be fixed vs variable labour, the information (building blocks) you need to gather and where you’ll find it, and Provincial Labour Standards.
Controlling your Cost of Goods – Group-based activities are used to discover how buying practices, sales tracking, waste & give away tracking, and pricing strategies can impact your profitability.
“Stop! Thief!” Prevent Restaurant Theft - Participants will identify items of value in their organization and who has access. This will be followed up by a group discussion for control measures and sharing best practices.
Acitivities:
- Direct instruction
- Case studies
- Group exercises
- Brain storming
Contact CHS to develop a workshop that is customised to the needs of your organisation.
For groups of up to 10 people.
**If you would prefer to have your workshop take place in 1 session, please allow 4.5-5 hours